Inspiring Your Multigenerational Workforce

taught by Prof. Sattar Bawany

Course description

Inspiring Your Multigenerational Workforce


“Every generation is unique with their distinctive values, priorities and beliefs. When a new generation enters the workforce, it affects the existing workplace symmetry as management, human resource personnel and older employees have to learn new management strategies and approaches so as to better understand, engage and inspire them. Oftentimes, this results in tension and an us-versus-them mentality. Apart from Generation Y (Gen Y), in the spotlight in today’s workplace is the Generation Z (Gen Z) who are joining the corporate world in large numbers. Understanding the challenges that managers and leaders face within their organisations when they deal with younger generations will lead to a better productive and engaging workforce which is critical towards the development of high-performance organisation”.


– Prof Sattar Bawany & Adam Bawany (2015)

Inspiring Your Future Workforce: How to lead and engage Gen Y and Z effectively


For the first time in modern history, workplace demographics now span four generations, meaning that 20-year-old new hires can find themselves working side-by-side with colleagues who are older than they are by 50 years (or even more).

Leaders today are facing a critical challenge: how to adapt their leadership practices and style to get the best out of next generation of employees. They can’t do so alone. Organisations have a responsibility to help managers understand how workers’ expectations have changed and how they can adapt their leadership style to these new conditions. More importantly, organisations need to provide leaders with the tools and processes which allow leaders to reward and recognise, train and develop, empower generation Y employees more effectively.

Flexibility is vital to managing Gen Y and Z, especially if your organisation comprises a multigenerational workforce. By understanding Gen Y and Z and adapting your management styles accordingly, you can effectively harness the potential of future generations of employees while maintaining the loyalty of other staff, thus effectively attracting and retaining employees, building teams, dealing with change and increasing employee engagement.

Leading and Inspiring Your Multigenerational Team in a VUCA World

In view of the disruptive nature of the VUCA business environment and the impact on the workplace, leaders at all levels would need to adopt new practices which will allow them to better lead and engage their teams.

There are several benefits to be gained by the whole organisation when a multigenerational team works well together. A positive, inclusive work culture can lead to business success by enhancing recruitment, retention and profitability.

  • The team can attract and retain talented people of all ages.
  • The team is more flexible.
  • Decisions are stronger because they’re broad-based with multiple perspectives.
  • The team is more innovative and creative.
  • The team can meet the needs of diverse markets and can relate more effectively.

Learning Outcomes:

Upon completion of this Masterclass, the participant will be able to understand and harness the potential of a multigenerational workforce and develop towards a high-performance organisation so as to ensure a continued success in a VUCA World.

The programme incorporates a number of unique features and works on a number of levels. It is specifically aimed at enhancing and developing the skills, knowledge and behaviours of the participants.

The participants will develop their understanding of Leadership Effectiveness and how it will lead to a creation of a sustainable competitive advantage for their respective organisations through the development of an organisational climate that will contribute towards enhancing employee engagement and productivity during challenging times when operating in a disruptive VUCA business environment.

For copies of Clients' Testimonials for the delivery of these programs, please visit here .

Prof. Sattar Bawany
Prof. Sattar Bawany
CEO & C-Suite Master Executive Coach, Centre for Executive Education (CEE)

Prof Bawany is concurrently the Strategic Advisor & Member of the Board of Trustees and Governing Council of the International Professional Managers Association (IPMA); Managing Director and C-Suite Master Executive Coach with Executive Development Associates (EDA) and Master Facilitator with Action Management Associates, Inc. (AMAI).

He has over 30 years’ international business management experience, including 20 years in executive coaching, group facilitation, and leadership development and training with global management consulting firms. In addition to his business and consulting career, Prof Bawany has over 15 years of concurrent academic experience as an Adjunct Professor teaching senior executives international business strategies and human resource courses at various leading universities.

He is currently the Adjunct Professor with Curtin Graduate School of Business (CGSB) and a member of the Advisory Board of Curtin Graduate School of Business (CGSB), Curtin University, Western Australia.

He is especially skilled at coaching leaders work through leadership transition issues, whether individually or systemically. As a seasoned coach, he truly cares about others, listens with an open mind, and adds value in unexpected ways. His approach to executive coaching encourages new insights into the key capabilities and unique strengths needed to sustain practical behavioural change over time, resulting in the executive’s enhanced self-awareness, better decision making, and continuous performance improvement.

Prof Bawany is an astute advisor and coach to executives who need to know how they are perceived and want to focus on what is most important in their professional and personal lives. He has coached a range of leaders, from CEOs to senior vice presidents, and high potential managers. His current work in organisations focuses on encouraging individual initiative and leadership from a systemic perspective in order to achieve clearly defined business results. His speciality is effectively linking people processes to business outcomes.

Prof Bawany is a Fellow of International Professional Managers Association (IPMA) and The Chartered Institute of Marketing (CIM). He is a Professional Member of the Society for Human Resource Management (SHRM) and the Chartered Institute of Personnel and Development (CIPD). He is also a Practising Member of the International Coaching Federation (ICF) and International Association of Coaching (IAC).

Prof Bawany’s complete Profile can be found here and also on LinkedIn.

Contact us:


Perry Barrow, MD,

Course Curriculum

Program 1: Inspiring Your Multigenerational Workforce
Inspiring Your Multigenerational Workforce - Overview
Employee Engagement & Productivity
Manager Role in Employee Engagement
Gallup Definition of Groups of Employee Engagement
Inspiring your Future Workforce
Multigenerational Traits and Work Perspectives
Characteristics of Gen Y Workforce
Overview of Inspiring Your Multigenerational Workforce
Characteristics of Gen Z Workforce
Channel NewsAsia Interview with Prof Sattar Bawany on Inspiring Your Future Workforce
ChannelNewsAsia Interview with Prof Sattar Bawany on Harnessing the Potential of the Ageing Workforce
Harvard Video - Sylvia Ann Hewlett on What Motivates Gen Y and Boomer Talent
Simon Sinek on The Millennial Question
Harvard Video - Tammy Erickson on Managing Generation Y
Overview of Inspiring Your Multigenerational Workforce
A Brave New Workplace for New Generation of Employees – Article
AARP Research on Leading Multigenerational Workforce – Report
Addressing Multigenerational Dynamics in Hong Kong – Article
Harnessing Potential of Multigenerational Workforce – Article
Engaging a Multi-Generational Workforce in Public Sector – Report
Gen Y Expectations of Leaders – Article
'Y are they Different' – Singapore Perspective Report
HBR How Gen Y and Boomers Will Reshape Your Agenda – Article
Inspiring Your Future Workforce – How to Lead and Engage Gen Y & Z - Article
Leadership - Gen Y in NHRDN Journal - Article
Managing Generational Diversity at the Workplace – Article
HBR What Millennials Want from a New Job - Article
Simon Sinek Interview on Millennials at the Workplace
CEE Research on Inspiring Your Future Workforce Gen Y & Z – Report
Hide Content
Leading in a Disrupted VUCA World - Recommended Online Resources
Hide Content
Evaluation of Leadership Masterclass Series
Hide Content